As I work on web pages for my courses, I thought that maybe I would need a web hosting company that offers more bandwidth and disk space. I have been with Seanic since I started my web pages, but I went with Seanic without doing any research, so I thought maybe it was time to do some research on web hosting companies.
I signed up for DreamHost with a 97-day money back guarantee. Today was day 89, and I cancelled my account. There were some billing problems, and they didn't seem willing to fix the problem. It seemed kind of crazy to me that they wouldn't work harder to keep my business when they knew I was in the first 97 days.
In the meantime, I had some problems on catherinechhood.net which is hosted by Seanic. The fault was completely mine, and yet when I contacted customer support, they were extremely helpful and polite. He sent me instructions to fix my problem to my email address and told me to contact him again if they were unclear. The instructions were clear, my problem fixed, and I'm staying with Seanic. I may have to buy a more expensive plan with more bandwidth, etc., but it will still be very reasonably priced, and with great customer service.
It's been a bit frustrating, but now in hindsight, I'm glad I tried another hosting company, and I'm happy that I got lucky back in 2006 and found Seanic. It was good that I saw the true customer service at DreamHost, even in my first 97 days.
If you are looking for a new web hosting company, I can say now that I've done some research, and I can recommend Seanic.Net (http://www.seanic.net/).
ttfn
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